Privacy Policy

RoadDux ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our driving instructor marketplace platform. We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

We collect information you provide directly, including: account information (name, email, phone number), profile information (biography, preferences, accessibility needs), payment information (processed securely via Stripe), verification documents (for instructors only), and communications with instructors or our support team. We also automatically collect usage data, device information, and location data when you use our services.

We use your information to: provide and improve our services, connect learners with instructors, process payments and payouts, verify instructor qualifications, send booking confirmations and notifications, respond to your inquiries, comply with legal obligations, and protect against fraud and abuse.

Your data is stored securely on servers located in the European Union. We implement appropriate technical and organisational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes encryption, access controls, and regular security assessments.

We share your information with: instructors or learners (as necessary for bookings), payment processors (Stripe), service providers who assist our operations, and legal authorities when required by law. We never sell your personal information to third parties.

We use cookies and similar technologies to improve your experience, analyze usage patterns, and remember your preferences. You can control cookie settings through your browser. Essential cookies are required for the platform to function; analytics cookies help us understand how you use our service.

Under UK GDPR, you have the right to: access your personal data, rectify inaccurate data, erase your data (right to be forgotten), restrict processing, data portability, object to processing, and withdraw consent. To exercise these rights, contact us at privacy@roaddux.com or use the data export/deletion features in your account settings.

Our services are intended for users aged 17 and older (the minimum age for learning to drive in the UK). We do not knowingly collect personal information from children under 17. If we become aware that we have collected data from a child under 17, we will take steps to delete that information.

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

If you have questions about this Privacy Policy or our data practices, please contact our Data Protection Officer at privacy@roaddux.com or write to us at: RoadDux Ltd, Data Protection Officer, [Address to be added].